Terms & Conditions
Connecting Holidays – B2B Travel Agent
Organized by Hello Wanders Pvt. Ltd.
1. Introduction
Connecting Holidays, a B2B travel agency operated by Hello Wanders Pvt. Ltd., provides travel services exclusively to travel agents, tour operators, and business entities. By engaging with Connecting Holidays, you agree to comply with the following Terms & Conditions.
2. Eligibility
- Connecting Holidays caters only to registered travel agents and tour operators.
- All clients must provide valid business credentials, including a trade license or equivalent proof of business.
3. Services Provided
- Wholesale booking of flights, hotels, transport, and tour packages.
- Custom travel solutions for agents and operators.
- Visa assistance and documentation support.
- 24/7 customer support for partners.
4. Booking & Payment Terms
- All bookings must be made through official channels (email, portal, or direct communication).
- Prices quoted are net and non-commissionable unless stated otherwise.
- Full payment is required before issuing tickets, hotel vouchers, or travel confirmations.
- Payments must be made via bank transfer, credit card, or other agreed methods.
5. Cancellations & Refunds
- Cancellation policies vary depending on the service provider and destination.
- Refunds will be processed as per supplier policies, with applicable deductions.
- Connecting Holidays is not responsible for supplier-imposed penalties.
6. Responsibilities & Liabilities
- Connecting Holidays acts as an intermediary between travel agents and service providers.
- We are not liable for any changes, cancellations, or service failures caused by third-party suppliers.
- Travel agents must ensure that all client documents (passports, visas, permits) are in order before travel.
7. Force Majeure
Connecting Holidays shall not be held liable for cancellations, delays, or modifications due to unforeseen circumstances, including but not limited to natural disasters, political instability, airline strikes, or pandemics.
8. Confidentiality
- All pricing, contracts, and business information exchanged between Connecting Holidays and its partners are confidential.
- Any breach of confidentiality may result in termination of the partnership.
9. Dispute Resolution
- Any disputes shall be resolved through mutual discussion.
- If unresolved, disputes will be subject to the jurisdiction of Kolkata, India.
10. Amendments
Connecting Holidays reserves the right to modify these terms at any time. Updated terms will be communicated via official channels.
For inquiries, please contact:
Connecting Holidays, Hello Wanders Pvt. Ltd.
305, 3rd Floor, Magnet Chamber, 57D C R Avenue, Kolkata 700012
Email: info@connectingholidays.com
Contact: +91 9147386222