Organized by Hello Wanders Pvt. Ltd.
1. Introduction
These Terms of Service govern your use of the travel services provided by Connecting Holidays, a B2B travel agency operated by Hello Wanders Pvt. Ltd. By using our services, you agree to comply with these terms.
2. Eligibility
- Our services are exclusively for registered travel agents and tour operators.
- Proof of business registration must be provided before availing of our services.
3. Services Offered
- Wholesale booking of flights, hotels, transportation, and tour packages.
- Visa assistance and documentation services.
- 24/7 customer support for our B2B partners.
4. Booking and Payment
- All bookings must be made through our official channels.
- Full payment is required before confirming any travel service.
- Prices quoted are net and non-commissionable unless otherwise stated.
5. Cancellations & Refunds
- Cancellations must be made in accordance with supplier policies.
- Refunds will be processed based on the respective supplier’s terms and conditions, with applicable deductions.
6. Responsibilities & Limitations
- Connecting Holidays acts as an intermediary between travel agents and service providers.
- We are not responsible for third-party failures, cancellations, or changes.
- Clients must ensure that travelers possess the required documents (passport, visa, permits, etc.).
7. Liability Disclaimer
- We are not liable for delays, cancellations, losses, or damages caused by third-party service providers.
- Force majeure events such as natural disasters, political instability, or airline strikes are beyond our control.
8. Data Protection
- We maintain strict confidentiality of all client data.
- No personal or business information will be shared with third parties without consent.
9. Dispute Resolution
- Any disputes shall be resolved through mutual discussion.
- If unresolved, disputes will be subject to the jurisdiction of Kolkata, India.
10. Amendments
Connecting Holidays reserves the right to update these Terms of Service at any time. Changes will be communicated via official channels.
11. Contact Information
For any inquiries, please contact:
Connecting Holidays, Hello Wanders Pvt. Ltd.
305, 3rd Floor, Magnet Chamber, 57D C R Avenue, Kolkata 700012
Email: info@connectingholidays.com
Contact: +91 9147386222